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  Public Ticket #4528389
Reset de 2FA
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  • Luciano Neves started the conversation
    2 days ago on Tuesday at 1:42am

    Hello,

    I changed my mobile phone and lost access to my 2FA authenticator app.
    Because of that, I’m unable to log into my BuyGoods account.

    I kindly request a reset or removal of the 2FA so I can set it up again on my new device.

    Account email: SEU_EMAIL_DA_BUYGOODS
    Full name: LUCIANO RENATO DOS SANTOS

    Thank you.